Twelve specialist areas across store operations, buying, merchandising, hotels, restaurants, catering, events and guest experience.
Flagship, high-street and destination store managers across fashion, homeware, premium beauty, sports and lifestyle retail. Junior and senior managers, deputy managers and assistant store managers.
Area managers, regional managers, heads of retail operations and retail operations directors for multi-site retailers of five to five-hundred locations.
Assistant buyers, junior buyers, senior buyers and heads of buying across fashion, homeware, premium food and beverage, hardgoods, private label and licensed product.
Assistant merchandisers, junior merchandisers, senior merchandisers, allocators, range planners and heads of merchandising for mid-market and premium retailers.
Operations managers, workforce planners, retail systems leads, loss prevention managers, in-store visual merchandising leads and heads of retail excellence.
General managers, deputy general managers, hotel managers, operations directors and cluster general managers for independent, boutique and branded hotel groups.
Food and beverage managers, assistant F&B managers, banqueting managers, heads of food service and F&B directors for hotels, venues and country clubs.
Restaurant managers, assistant restaurant managers, general managers, group operations managers and heads of hospitality for independent and group restaurant operators.
Contract catering managers, education catering managers, healthcare catering managers, banqueting managers and heads of contract operations for national caterers.
Event managers, wedding coordinators, conference and banqueting managers, private-events directors, heads of events and MICE managers for venues and agencies.
Guest experience managers, head concierges, front-of-house managers, VIP-relations leads, guest relations managers and heads of guest services.
People partners, retail L&D specialists, in-house retail talent acquisition, reward specialists and heads of retail people for multi-site operators.
The sector shapes the vetting depth and the seasonality flag. The workflow stays the same on every mandate: a structured brief, a considered search, a ranked shortlist and end-to-end offer support.
We arrive at the intake call ready. We already know the market, the comp bands, the seasonality and the passive-market context. Your intake time is spent on your business, not our education.
We approach the network and the active market, screen for service temperament, mobility and previous tenure, and verify comp expectations before an introduction.
Three to five applicants per brief, properly vetted, with written notes on each. We rank the shortlist and explain the ranking. We do not just send a stack of CVs.
Interview coordination, offer structuring, counter-offer management and start-date confirmation. Post-start check-ins at day 30 and day 90.
Roles that need a specialist desk in another vertical. If you ask us for a manufacturing plant manager or a fund manager, we will refer you out with pleasure.